Experiences of Mental Health Professionals in the Rapid Pivot to Telehealth: Implications for Social Work Practice (1 credit hour)

Program Summary:  This course examines the personal and professional experiences of mental health professionals during the Covid-19 pandemic and the rapid pivot to telehealth.  36 mental health professionals participated in interviews and highlighted the following themes:  responding to the pandemic, introducing telehealth, impact on professional practice, and the future of telehealth.  The course explores the strengths and weaknesses related to the adoption of telehealth during the Covid-19 pandemic, implications for practice, and the future of telehealth.

This course is recommended for social workers and counselors and is appropriate for beginning and intermediate levels of practice.  

“Book  Open the Course Reading Here.

Reading:  Experiences of Mental Health Professionals in the Rapid Pivot to Telehealth:  Implications for Social Work Practice  Authors:  W. Patrick Sullivan, Carol Hostetter, Miriam Commodore-Mensah Publisher:  Advances in Social Work

Course Objectives:  To enhance professional practice, values, skills and knowledge by examining the experiences of mental health professionals during the Covid-19 pandemic and the rapid pivot to telehealth.

Learning Objectives:  Describe the personal and professional experiences of mental health professionals during the Covid-19 pandemic and the rapid pivot to telehealth.  Identify strengths and weakness related to the adoption of telehealth during the Covid-19 pandemic.  Describe implications for practice and the future of telehealth.

Review our pre-reading study guide.

Course Available Until: August 31, 2028.

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1: The Coronavirus spurred a ___________ rise in the use of various distance and virtual modalities.
 
 
2: The current study was designed to explore the reactions of _______________ to the rapid adoption of technology.
 
 
 
 
3: The analysis revealed four themes from interviews:  responding to the pandemic, introducing telehealth, impact on professional practice, and the future of
 
 
 
 
4: Which theme is described with the following quote?  "When you are responsible for the physical and mental health of all of these clients and all of these staff, the CEOs had to really come together, and this was the subject of conversation after conversation."
 
 
 
 
5: Which theme is described with the following quote?  "None had ever done telehealth.  I had people struggle, I had some who loved it, some floundered and some got really creative."
 
 
 
 
6: Which theme is described with the following quote?  "When we get new referrals, we are getting connected with those individuals and getting them connected to services a lot faster than what we did before, and I think that is a huge positive in itself."
 
 
 
 
7: Which theme is described with the following quote?  "Being at home for me was very stifling.  And I felt very kind of confined, shut in."
 
 
 
 
8: Which theme is described with the following quote?  "I think we will do telehealth.  We're in the middle of a survey on our own by talking to staff.  What do you like about telehealth, what do you not like, would you like to continue it, are you set up for it?"
 
 
 
 
9: Participants recounted their realization that the organization was surviving, due in large part to ____________ numbers of clients.
 
 
10: Which of the following is a benefit that resulted from the pandemic crisis and the plunge into the world of telehealth?
 
 
 
 

In order to purchase or take this course, you will need to log in. If you do not have an account, you will need to register for a free account.

After you log in, a link will appear here that will allow you to purchase this course.

G.M. Rydberg-Cox, MSW, LSCSW is the Continuing Education Director at Free State Social Work and responsible for the development of this course.  She received her Masters of Social Work in 1996 from the Jane Addams School of Social Work at the University of Illinois-Chicago and she has over 20 years of experience.  She has lived and worked as a social worker in Chicago, Boston, and Kansas City.  She has practiced for many years in the area of hospital/medical social work.  The reading materials for this course were developed by another organization.

Course Available Until: August 31, 2028.
Filed under: Covid-19, Technology